Process for Patient Testimonials
Steps for Contacting Patients
1. Team to Provide Contact Details of Patients
Please find the list of lovely patients who hopefully will be happy to give us a testimonial. Please provide contact details of these patients.
2. Personal Invitations
Ideally, the team members who nominated the patient personally could call them and ask if they kindly take part and provide the video testimonial. This personal touch can make patients feel valued and more inclined to participate.
3. Arrangements for Testimonial Filming
To facilitate the process, I will be happy to contact the patients to make the arrangements for the testimonial recording. This ensures that all timings are handled without the hassle of the team.
Dates Please provide dates when a room can be available.
Day of the filming...
Timing - 45 minutes usually, however, this can be longer if the patient like to chat.
Media Release document: Sign at reception
1. Warm-Up session – making patients feel relaxed
Starts with a very friendly introduction. I will chat with the patient to make them feel comfortable and relaxed. I always explain to them that they can make as many mistakes make as many “Ums and “rr’s” as I can edit this out.
2. Chatty Interview Questions
I have a selection of conversational questions. (see below) These questions are to really help encourage the patient to share their story, highlight their positive experiences, and discuss the benefits of their treatment they've received from the team.
3. Sharing Personal Experiences
I always like to talk about specific treatments, interactions with staff, and any memorable moments. For authenticity.
4. Highlighting Benefits and Outcomes
The focus will be on the kindness of the team, The patients confidence in Dental Elements, and any positive changes the patient has experienced ( if they have had specific treatments). This helps future patients understand the value of our services.
5. Closing Remarks
The testimonial wraps up with a thank you to the patient for sharing their story. “How would you describe your dentist!” I will also ask if there's anything else the patient would like to add.
6. Editing and Production
After the recording, the video is edited by me, I will ensure the story flows and has clarity and engagement. This then can be shared on various platforms, including Social Media.
The process is designed to be a seamless and rewarding experience for both the patients and our team. We will get some great footage to use on the website and social media.
If you are looking for someone to take video’s of patient. My fee is £310 per day.